SERVICES

Services are provided Monday through Friday from 8:00 a.m. to 5:00 p.m CST.  Evening and Saturday service is available by appointment. The Computer Monkey fees and service are based on certain system requirements.  Please see the Terms of Service page for more information. Your satisfaction is guaranteed. Quotations available – click Schedule and Appointment to request a quote for your specific needs. We Accept Cash, Check and Credit Cards through Paypal or Freshbooks Payments.

Hourly Services
Hourly on-site support – Edmond
……….$75.00 / hour (30 minute minimum)
Hourly on-site support – North Oklahoma City ……….$90.00 / hour (30 minute minimum)
On-site support at your home or business for problem solving, installation of software or hardware or other computer support services.

Remote Support (Nationwide) ………… $70.00 / hour
It is the next best thing to being there and often the fastest and most economical way to get your problem resolved. You can watch and speak or remote chat with a technician while your computer is being serviced. Take control of the mouse at any time. Remote support is available as long as your computer has a good connection to the internet.

Hourly drop-off service at the The Computer Monkey Lab ………… $65.00 / hour
Get your computer fixed at our office. Turn around time varies depending upon your computer’s issue and the number of other computers in for service, but in most cases it will be 1-3 days. Edmond and northwest Oklahoma City locations available for drop-off.

Fixed Price Services  (hourly rate used if it is more economical)

Complete System Service ……….Onsite: $150.00 ; Offsite: $75.00
For computers that are sluggish, giving errors all the time, freezing up, etc. This tune-up service will get your computer running smoothly again.

Basic Malware/Spyware Removal ………. $90.00 (in lab only)
Removal of malware or spyware which has not damaged the operating system and files the way a virus does. (i.e. The computer works properly after removal without requiring repair.) All “bad” programs are malware, but true viruses are spread from one computer to another and typically do more damage.

Serious Virus & Malware Removal (rare) ……… $175.00 (in lab only)
Removal of virus, restoring computer settings, data (if possible) and operating system if necessary. All “bad” programs are malware, but true viruses are spread from one computer to another and typically do more damage.

Installing / Setting up Parental Controls ……….$25  (remotely) (does not include the price of software if needed)
The Computer Monkey strongly urges you to diligently monitor and protect your children while they are online. They can be literally one click away from some of the worst content on the internet that can have lasting effects on them.  This service is offered free when combined with other services.  For more information about protecting your children on their connected devices visit our other website: Sensible Cyber Parenting.

We also offer Sensible Cyber Parenting seminars to teach parents about the serious online threats their families face today and how to protect them.  For information about bringing a Sensible Cyber Parenting seminar to your church or organization visit www.sensiblecyberparenting.com.