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5 Ways To Save Money on Tech Support

Regardless of whether you use The Computer Monkey or another firm to resolve your IT needs, I don't want you to pay more than you should. There are several things over which you generally have control that can directly affect the final cost of your services. Because support services are typically billed by the hour, […] Read More

Yesterday a senior citizen customer of mine called me after she had been to her local Apple store. She had taken in an iPad that had an email issue. The Apple Genius (the name used by Apple for their technical support staff) she was assigned to worked on the problem for about 30 minutes and […] Read More

There have been numerous issues associated with the new iOS 9.3 update, as referenced here by GottaBeMobile and TechRadar. For some users, even iPhone 6, the phone requires them to log in with their apple ID but results in an error that says verification failed because it cannot connect to the iCloud server. Furthermore, in iCloud […] Read More

Outstanding Home Office All-In-One Printer

Wading through all of the printers on the market can make finding a great printer difficult. Even more so, perhaps, when you need one for the home office. Home office printers typically need to produce better quality and higher output than a printer for a typical home user.  In my opinion, the Epson WorkForce Pro […] Read More

4 best cheap cameras 2015 from TechRadar

Several parents I was with for prom pictures were disappointed with what they were getting with their iPhones because of lighting and other issues. Here is a 2015 list of the best inexpensive digital cameras when you don't want to spend a lot because you don't need one that often. The results will be better […] Read More

Ransomware Isn’t Going Away Any Time Soon

The importance of keeping your data safely backed up cannot be stressed enough. We address this issue directly in this post "Frustration And Heartbreak". But, even the most diligent user who meticulously keeps their data backed up on an external usb device would probably still lose it in a ransomware attack because of the way […] Read More

Wireless technology has improved dramatically in the last few years. Laptops have pretty much always come with wireless adapters, but now many desktops come with a wireless capability as well. Initial wireless technology wouldn't provide the performance needed for a desktop computer but that isn't the case anymore. For gaming, streaming and other bandwidth intensive tasks, however, […] Read More

Office 2013 Quick Start Guides

If you are familiar with Microsoft office products but need a little help adjusting to the 2013 versions, Microsoft has produced these free Quick Start Guides to help you make the transition (or see if you might want to).  There is a separate guide for the following products: Word, Excel, Publisher, Outlook, Access, PowerPoint, Visio, One […] Read More

Stay Safe, Keep Browser Add-ins Up-To-Date

In the article, Java Is The Biggest Vulnerability for US Computers at CSOOnline.com, Maria Korolov shares how the threat isn't necessarily due to the browser add-in application itself, but that users are not keeping add-ins like Java up-to-date.  Browser add-ins like Java, Adobe Flash Player and Adobe Reader are necessary for many of the functions users […] Read More

A great resource for Apple ID information from @erikeckel at @TechRepublic.  Your Apple ID controls much more than your iTunes account. Get the answers concerning common questions about Apple IDs - TechRepublic […] Read More