Residential Services

Services are provided Monday through Friday from 8:00 a.m. to 5:00 p.m CST.  Evening and Saturday service is available by appointment. The Computer Monkey fees and service are based on certain system requirements.  Please see the Terms of Service page for more information. Your satisfaction is guaranteed. Cash, check, credit/debit cards accepted.

Services

The Well Managed PC (WMPC)– a package which includes remote support and a combination of software services installed, updated and maintained by The Computer Monkey to keep your computer running smoothly and your computer and data secure. Windows 10 required. Billed monthly or annually per computer.

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Hourly on-site support – Edmond ……….$80.00 / hour (30 minute minimum)
Hourly on-site support – North Oklahoma City ……….$95.00 / hour (30 minute minimum)
On-site support at your home or business for problem solving, installation of software or hardware or other computer support services.

Remote Support (Nationwide) ………… $75.00 / hour (15 minute min.)
It is the next best thing to being there and often the fastest and most economical way to get your problem resolved.

Hourly drop-off service at the The Computer Monkey Lab ………… $65.00 / hour
Get your computer fixed at my office. Turn around time varies depending upon your computer’s issue and the number of other computers in for service, but in most cases it will be 1-3 days. Drop-off locations available in Edmond and northwest Oklahoma City.
Schedule an Appointment

Complete System Service ……….Onsite: $150.00 ; Offsite: $75.00
For computers that are sluggish, giving errors all the time, freezing up, etc. This tune-up service will get your computer running smoothly again.

Basic Malware/Spyware Removal ………. $100.00
Removal of malware or spyware which has not damaged the operating system and files the way a virus does. (i.e. The computer works properly after removal without requiring repairs to the operating system.) This service can be performed remotely as long as the Malware has not restricted internet connectivity to the computer.

Serious Virus & Malware Removal (rare) ……… $200.00 (in lab only)
Removal of virus, restoring computer settings, data (if possible) and operating system if necessary. All “bad” programs are malware, but true viruses are spread from one computer to another and typically do more damage.

Installing Router-Based Parental Controls ……….$25
(Not available with proprietary equipment such as Uverse) Router administrative password must be available.

Public Service Announcement:
The Computer Monkey strongly urges you to diligently monitor and protect your children while they are online. They can be literally one click away from some of the worst content on the internet which can have lasting effects on them.  Sensible Cyber Parenting was founded by The Computer Monkey, LLC to help parents with the protect against the online threats their families face. Visit www.sensiblecyberparenting.com for completely free information about how to protect your children online.

Schedule an Appointment